Question 1

How long is a Mulan Show performance?

Accepted Answer

Our regular shows are approximately 90 minutes long, and open mic shows are about 60 minutes. Theme specials and special performances may vary in length, please refer to the ticketing page for details. We recommend arriving 15-30 minutes early, as admission stops 5 minutes before the show starts.

Question 2

How can I buy show tickets?

Accepted Answer

You can purchase tickets online through our WeChat official account 'Mulan Show' or mini-program 'Mulan Ticketing'. You can also add customer service WeChat 156 6908 6801 for ticket inquiries. Members enjoy priority seat selection and exclusive discounts.

Question 3

Can children attend the shows?

Accepted Answer

Regular shows are recommended for audiences aged 16 and above, as some content may include adult topics. We regularly host family-friendly shows suitable for all ages, please check our show schedule. Children under 1.2 meters must be accompanied by a parent or guardian.

Question 4

Is photography and recording allowed?

Accepted Answer

Photography, audio recording, and video recording are prohibited during performances to protect the performers' intellectual property and avoid affecting other audience members' experience. After the show, you can take photos with performers in designated areas.

Question 5

How far in advance should I book a private event?

Accepted Answer

We recommend booking at least 2 weeks in advance, as weekends and holidays are quite busy. For customized content, we suggest booking 1 month in advance so we have sufficient time for content creation and event planning to ensure the best experience.

Question 6

Can beginners with zero experience enroll in the Academy?

Accepted Answer

Absolutely! Our beginner classes are designed specifically for students with no prior experience. Starting from understanding stand-up comedy, we'll teach you joke structure and performance techniques step by step. As long as you love expressing yourself and love life, you're welcome to give it a try.

Question 7

Do you provide catering services?

Accepted Answer

Yes, the theater has a tea space that offers premium tea, coffee, signature cocktails, and snacks. VIP members enjoy an exclusive lounge area. For private events, catering services can be customized according to your needs. Please contact customer service for details.

Question 8

What is your refund policy?

Accepted Answer

Full refunds are available 72 hours before the show. A 20% handling fee applies for cancellations within 48 hours. No refunds are available within 24 hours, but tickets can be transferred. If the show is canceled due to force majeure, we will provide a full refund.

Question 9

How can I become a Mulan Show member?

Accepted Answer

You can apply for membership online through our WeChat official account 'Mulan Show', or in person at the theater. Members enjoy multiple benefits including ticket discounts, priority seat selection, exclusive events, birthday benefits, and more. Please check the membership section for details.

Question 10

Can the theater host private events like weddings or birthday parties?

Accepted Answer

Of course! We host all kinds of customized private events, including birthday parties, marriage proposals, gatherings with friends, and more. We will create a customized plan based on your needs. Please contact customer service for details.

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